Frequently Asked Questions
How does the monthly drop work?
Each month, we release a new limited-edition capsule featuring an original artist design — embroidered, intentional, and gone once it's gone. There are no reprints. When a chapter closes, it closes. Sign up for early access so you never miss the next one.
Is this made to order?
Yes - every piece is made to order, which means your embroidery is created specifically for you. It also means a little patience is part of the process. Good things take time, and we think that's exactly right.
When will my order ship?
Because each piece is made to order, please allow [3-5 weeks] for production before your order ships. You'll receive a tracking notification the moment it's on its way.
What's your return policy?
Not quite right? You have 15 days from delivery to send it back. We just ask that returns come to us in their original packaging, unworn, and in the same condition you received them.
A note on personalized pieces: these are made just for you, so they can't be returned or exchanged. Take your time with the details and that's part of the ritual.
How do I care for my Linea Tee?
Our pieces are meant to be worn, again and again. Machine wash cold, tumble dry low — and always turn it inside out to protect the embroidery.
How do I know my size?
Our tee is designed with a relaxed but intentional fit and runs true to size. Size up if you prefer something a little more lived-in.